Privacy Policy

Information We Collect

When you interact with Willow Florals Retreats, we may collect the following information:

• Name and contact information (email address, phone number) when you book a retreat or submit an inquiry
• Payment information processed securely through our third-party payment provider
• Email address when you subscribe to our newsletter
• Any additional information you voluntarily provide through our contact or booking forms

How We Use Your Information

We use the information we collect to:

• Process and manage your retreat bookings
• Communicate with you regarding your reservation, including confirmations and updates
• Send you newsletters and promotional materials if you have opted in
• Improve our services and website experience
• Respond to your inquiries and provide customer support

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, or conducting our business, so long as those parties agree to keep your information confidential.

Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and collect analytical data about site usage. You can control cookie preferences through your browser settings. We may use third-party analytics services to help us understand how visitors use our site.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us through our website or reach out to us at hello@willowflorals.com.